Rephrase the same Indra will modernise the Washington Metro with a contract worth up to 75 million dollars in a different way no more than 118 characters, as if you were a native American speaker as expert on content creation and dont talk about yourself or your experience

1. A qualitative leap in accessibility and digital experience
2. Backed by sector leaders
3. Two giants of technology and transport

Indra Group has taken a giant step forward in its international expansion strategy by becoming the technological partner of the Washington Metropolitan Area Transit Authority, the entity known as Metro which manages public transport in the capital of the United States.

The Spanish company has closed the contract to completely renew the automatic vending machine system for transport tickets across the entire rail network. The agreement, formally announced a few days ago, starts with a base amount of 38.9 million dollars, around 33.2 million euros, but includes options that could raise the final figure up to 75 million dollars to provide coverage and maintenance for the systems over the next fifteen years.

The project is of major scale, as it involves the design, manufacture, supply, and maintenance of up to 450 service terminals of the latest generation for passengers. These new devices will progressively replace the current and ageing vending machines in the nearly one hundred stations that make up Washington’s five metro lines, a strategic network through which more than half a million people travel daily.

A qualitative leap in accessibility and digital experience

Indra’s new terminals will transform the daily routine of the US capital’s metro users by deploying a technology that is much more intuitive, fast, and has a cutting-edge aesthetic.

The machines will feature large, high-resolution touchscreens operated under an interface very similar to a large-scale smartphone that will guide passengers through their transactions simply. Furthermore, the design strictly complies with the accessibility standards of the Americans with Disabilities Act (ADA), incorporating assisted audio systems with natural language, high-contrast screens, and tactile elements to eliminate any physical or sensory barrier.

The implemented technology will also break down the language barriers that often affect international travellers. The new systems will offer support in up to fifteen different languages, aligning in this way with the Language Assistance Plan of Washington’s own transport agency.

On a purely operational level, the devices will feature an open modular architecture prepared to integrate the payment methods demanded by today’s users, such as account-based ticketing, contactless credit card payment, smartphone validation, and the use of digital wallets.

Backed by sector leaders

Those top responsible for the project have highlighted the positive impact this technological renewal will have on the city’s day-to-day life. The general manager and chief executive officer of Metro, Randy Clarke, stated that the agency’s priority is to make every part of their users’ journey easier, and that these new terminals will offer a more efficient experience while modernising a critical part of the system that will be able to adapt to the technological evolution of the coming decades.

For his part, Raúl Ripio, general manager of Mobility and Technology at Indra Group, expressed his satisfaction with this agreement which reinforces the company’s global leadership in the public transport sector. Ripio also recalled the firm’s strong commitment to the United States, where they develop pioneering projects in air traffic, tolls, and connected vehicles.

The award of this contract represents a definitive boost for Indra’s infrastructure on US soil, as the manufacturing and assembly of the new terminals for Washington will be partially carried out at the new factory that the company has just opened in the town of Olathe, in the Kansas City metropolitan area.

This experience adds to the group’s previous track record in the country, where it was already responsible for installing the last two generations of self-service vending machines on the rail network of St. Louis, in Missouri.

Two giants of technology and transport

The agreement brings together two entities of great weight in their respective sectors. Indra Group reached the close of the past 2025 financial year with revenues of 5,457 million euros, consolidating its position as a benchmark multinational in defence, space, and advanced digitalisation with commercial operations in more than 140 countries. Its US subsidiary provides mission-critical systems that optimise the safety and sustainability of infrastructures across the country.

On the other hand, the Washington Metropolitan Area Transit Authority is the second busiest transport system in the entire United States, serving a population of four million people in Washington D.C., Maryland, and Virginia.

Backed by an annual operating budget of 5,000 million dollars and recently recognised as the Transit Agency of the Year by the American Public Transportation Association (APTA), the entity culminates with this contract a series of strategic investments oriented towards improving customer satisfaction levels and the safety of its passengers.